Terms of service
TERMS OF SERVICE
Last updated: August 2026
OVERVIEW
This website is operated by Basenwear.
Throughout the website, the terms “we”, “us” and “our” refer to Basenwear.
By visiting our website and/or purchasing something from us, you agree to these Terms of Service and to the policies referenced on our website.
BUSINESS INFORMATION
Basenwear is operated as a business registered in the Netherlands.
Registered business address:
Basenwear
Goudsmid 74
2461 LZ Ter Aar
The Netherlands
Dutch Chamber of Commerce (KvK): 90970969
Email: info@basenwear.com
Phone: +31 6 36 21 50 38
ONLINE STORE
You may use our store only for lawful purposes.
You may not use our products, website, or services in violation of applicable law or the rights of another person.
PRODUCT INFORMATION
We make reasonable efforts to display product descriptions, photographs, colors, sizes, prices, and other product information accurately.
The appearance of colors may vary depending on your device or display.
Measurements and sizing information may be subject to reasonable manufacturing tolerances.
If we discover a material error affecting an order, we may contact you before processing or fulfilling that order.
PRICES AND PAYMENT
Product prices are displayed on the website in the currency shown for the applicable market.
Before completing your order, the checkout will display the amounts payable for the products and any other applicable charges collected by Basenwear as part of the transaction.
You are responsible for reviewing your order total before completing payment.
We reserve the right to correct genuine pricing errors before an order is fulfilled.
ORDERS
Submitting an order does not necessarily mean that we have accepted it.
We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, payment problems, incorrect pricing, inventory errors, or inability to fulfill the order.
If we cancel an order after payment has been collected, the applicable amount will be refunded.
PRODUCT AVAILABILITY
Products and quantities may change without notice.
We cannot guarantee that every product or variation will remain available.
SHIPPING
Orders are shipped in accordance with our Shipping Policy.
Basenwear is registered in the Netherlands and uses international suppliers and fulfillment partners.
Products may be dispatched directly from our fulfillment network in China to customers in the United States.
Estimated processing and delivery times are provided in our Shipping Policy.
RETURNS AND REFUNDS
Returns, cancellations, damaged products, and refunds are governed by our Refund & Return Policy.
Please review that policy before purchasing.
ACCURACY OF ACCOUNT AND ORDER INFORMATION
You agree to provide current, complete, and accurate information when placing an order.
You are responsible for ensuring that your shipping address and contact information are correct.
THIRD-PARTY SERVICES
Our store may use third-party providers for services such as payments, shipping, analytics, and ecommerce functionality.
Their services may be subject to their own terms and privacy practices.
INTELLECTUAL PROPERTY
Unless otherwise stated, content created for and owned by Basenwear on this website, including branding, text, graphics, and other original materials, may not be reproduced or commercially exploited without permission except where permitted by law.
PROHIBITED USES
You may not use this website to engage in unlawful, fraudulent, abusive, malicious, or otherwise prohibited activity.
PRIVACY
Personal information submitted through the store is handled according to our Privacy Policy.
LIMITATION OF LIABILITY
To the extent permitted by applicable law, Basenwear will not be liable for indirect, incidental, or consequential losses arising solely from use of the website.
Nothing in these Terms excludes or limits rights or liabilities that cannot lawfully be excluded or limited.
SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
CHANGES TO THESE TERMS
We may update these Terms from time to time.
The current version will be published on this website together with its latest update date.
GOVERNING LAW
These Terms are governed by the laws applicable to Basenwear as a business registered in the Netherlands, subject to any mandatory consumer protections that apply to a customer.
CONTACT INFORMATION
Questions regarding these Terms may be sent to:
Basenwear
Goudsmid 74
2461 LZ Ter Aar
The Netherlands
Dutch Chamber of Commerce (KvK): 90970969
Email: info@basenwear.com